Charge after cancelling

Recurring charge after cancellation? Put every date on one line.

Gather the cancellation confirmation, subsequent charges and provider responses. Ask for the charge review and confirmation that no further billing will occur.

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General preparation information, not legal advice. ClaimBack does not guarantee an outcome.

What to do first

  1. 1Confirm which account and subscription produced the charge.
  2. 2List cancellation and charge dates in order.
  3. 3Contact the provider before considering a payment dispute.

Evidence worth organising

  • ✓Cancellation confirmation
  • ✓Account status screenshots
  • ✓Statements showing date and amount
  • ✓Provider replies and case references

How to make the complaint useful

Report outcomes as your own account of events. ClaimBack does not independently verify a refund or charge reversal.

Source: ACCC — Contracts.

Related ClaimBack guides

Subscription will not cancel? Create a cancellation record you can prove.Charged after a free trial? Compare the signup disclosure with the charge.

Turn the record into a clear complaint draft.

ClaimBack AI helps organise facts, evidence and the requested outcome into editable Australian-English complaint material.

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