Officeworks problem

Officeworks refund or warranty problem? Document the item, fault and assessment.

Save the receipt, item identifiers, fault details and any assessment or manufacturer referral. ClaimBack is independent of Officeworks.

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General preparation information, not legal advice. ClaimBack does not guarantee an outcome.

What to do first

  1. 1Locate the purchase record and model details.
  2. 2Describe the fault and troubleshooting already performed.
  3. 3Ask for the decision and reason in writing.

Evidence worth organising

  • ✓Receipt or account order
  • ✓Serial or asset identifier
  • ✓Fault screenshots or report
  • ✓Store and support responses

How to make the complaint useful

Avoid sending business-confidential or personal files from a faulty device as complaint evidence.

Source: Officeworks Contact Us.

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